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Michael Milnes

Commercial Lawyer ▪ MBA ▪ Legal Ops ▪ Supply Chain ▪ Tech and Cyber

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Category: MBA

The Concept of a Law Firm Business Model: an MBA Literature Review

On 1 August 201811 August 2020 By Michael MilnesIn MBALeave a comment

A review of the literature on law firm business models, which originally formed part of an MBA thesis on "Making law firms a great place to work: a case study on the role of a firm’s business model in developing a successful workplace culture".

Law Firm Workplace Culture: an MBA Literature Review

On 1 August 201810 August 2020 By Michael MilnesIn MBALeave a comment

A review of the literature on law firm workplace culture. This originally formed part of an MBA thesis on "Making law firms a great place to work: a case study on the role of a firm’s business model in developing a successful workplace culture".

Law Firm Business Models and Workplace Culture: an Introduction

On 1 August 201810 August 2020 By Michael MilnesIn MBALeave a comment

My MBA research set out to investigate how different elements of a law firm’s business model can play a role in developing a successful organizational culture, using a case study approach. This post provides an introduction to this research.

Service Level Agreements: a Total Quality Management perspective

On 10 January 201317 August 2022 By Michael MilnesIn Contracts and Law, MBALeave a comment

Service Level Agreements (SLA) play a useful role in advancing quality improvements across linkages with other organisations. This essay examines the use of SLAs in the supply chain from a Total Quality Management perspective.

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